Shipping policy

Shipping is free, with tracking on every order.

Where we ship
United States, Canada and all 27 EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Where your order ships from
Orders ship from our partner warehouse in China. The warehouse checks each order before it leaves.

Delivery times
United States: 5–7 days to prepare your order + 11–22 days in transit = usually 16–29 calendar days in total.
Canada: 5–7 days to prepare your order + 14–21 days in transit = usually 20–28 calendar days in total.
EU: 5–7 days to prepare your order + 14–21 days in transit = usually 19–28 calendar days in total.

Days are calendar days (weekends included), counted from the day you order.

You'll get a tracking link by email as soon as your parcel ships. If a date ever slips, we'll email you before it passes, and you can cancel for a full refund.

Questions
Email support@pawsling.com with your order number. We reply within 1 business day.